# Training 8D problem solving

##### Use all the tools needed to lead a working group and identify root causes
8D problem solving
e-learning, problem solving

Duration 16 Hours

250 excl. tax / person

E-Learning has a high drop-out rate, so why do our courses have a success rate of 90 %? The key? Our content! No handouts to put you to sleep.
Kayla is a Green Belt at the B&B factory in Baumé, and is facing some real problems. We need to help her find solutions.
Still need support? We offer tutoring sessions with our Master Black Belts trainers to support you!

### Solving industrial problems

The 8D Problem Solving course is lively and interactive. The resources provided will enable you to master the subject perfectly.

## Different approaches for different problems (3 hours)

• Understand and prioritise the different situations that require a problem-solving approach
• Be familiar with the main approaches to progress, rapid thinking and algorithmic thinking
• Familiarity with the main AIC/QRQC, PDCA, Six sigma and SHAININ methods
• Situate the 8D approach among the different methods
• Sheet 8D

## 8D - from team to containment (3 hours)

• D0 - Decide whether 8D is suitable (prioritisation matrix)
• D1 -Assembling the team
• D2 - Describe the problem (QQOQCP, IS NOT, Mapping)
• D3 - Confining problems (Choice Matrix, Selection Matrix)

## D4(1) Identify causes (Standards, people, data) (3 hours)

• Getting people to talk (5M, 5 Why)
• Making standards talk (Deviation from the standard)
• Making data talk (data sheet, concentration diagram, Pareto, Multivari)

## D4(2) Identify causes (Products and Processes) (4 hours)

• BOB vs WOW
• B to C
• Pairwise comparison
• Reversal test
• Sequential bifurcation

## Complete 8D (3 hours)

• D5 - Identification of corrective actions
• D6 - Implementation and validation of corrective actions (PDCA, RASCI Plan)
• D7 - Prevent recurrence (Standard, automation, perpetuation model)
• D8 - Congratulating the team

## Objectives

• Situate the 8D approach among other approaches (6 sigma, PDCA, AIC/QRQC)
• Identifying candidate subjects for an 8D
• Manage an 8D project independently
• Use all the tools needed to lead a working group and identify root causes.

## For whom

This e-learning course is designed for employees, particularly technicians, engineers and supervisors, who have to solve problems in both the industrial and service sectors.

## Prerequisites

• Basic use of the Internet and a web browser.
• Level 4 diploma and/or 2 years' initial professional experience.
• Knowledge of quality is a plus.

## Duration

16 hours of animated 100% e-Learning, implementation of theoretical points on industrial simulators. The e-Learning is available 24/7 for 2 months for this training course.

## Access times

Entries are permanent. So you can start this course at any time!